Frequently Asked Questions
Everything you need to know about your Avirex order and our heritage apparel.
What is the standard shipping timeframe?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
How do I return or exchange an item?
We offer a 30-day return policy for unworn items with original tags attached. To start a return or exchange, please visit our online Returns Portal and enter your order number.
Are your leather jackets made from genuine leather?
Yes, Avirex is known for its heritage quality. Our leather jackets are crafted from premium, high-grade skins including lambskin and cowhide, depending on the specific style.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see real-time updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.
How do I determine my correct size?
Please refer to the 'Size Guide' link located on each product page. Our jackets often feature a classic, slightly oversized fit; we recommend sizing down if you prefer a more tailored look.